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Stratford EMS is the primary BLS and ALS EMS response service for the Town of Stratford

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EMS Operations Supervisor

The Town of Stratford is accepting applications for the position of full time EMS Operations Supervisor.

Salary Range $86,218.29-$116,573.80

$44.21 / hr – $59.78 / hr (based on a 37.5 hr work week)

Job Posting:

Supervisor’s Union Position

Job Description:

Stratford EMS (SEMS) is seeking Full Time Operations Supervisor for a busy municipal Emergency Medical Service (8500 calls per year / 911 Emergency calls only).  Shifts are 10 hour shifts. Great benefits! 

The Stratford Emergency Medical Service (SEMS) was established to provide high quality, emergency medical services to the Town of Stratford, CT. SEMS provides 24 hour coverage, 7 days a week, 365 days a year primarily within the 19.9 sq miles that makeup the Town of Stratford and surrounding areas.  The Town has a population of 52,120 (2019). SEMS responds to approximately 8,500 calls each year.  Stratford has one of the longest coastlines (with beautiful beaches) and largest forests in Connecticut.  It also has two airports (Fixed/Rotor),  two major highways and Metro North rail coming through the south end of town. There is 1 nursing home and 1 assisted living center.  40 % of our population is elderly.  There is a significant industrial presence with HazMat.  The Town hosts many mass gathering events each year – Blue’s on the Beach & Stratford Fireworks are prime examples.  SEMS also offers opportunities for Special Operations, Honor Guard, Medical Bike unit and a Field Training & Evaluation Program (FTEP) which all supervisors are a part of. This beautiful and diverse geography gave rise to Stratford’s motto, “Offering More from Forest to Shore”.

General Description:

This position is responsible for the continuity of the operation and decision making/solving of problems that arise in the absense of the Administrator or Director.  This includes, but is not limited to, direct supervision of personnel and ensuring volunteer and paid staffing levels are adequate to meet emergency call requests.  Responds to cover emergency calls when necessary and administers medical care at the paramedic level.

 

Essential Leadership Duties and Responsibilities: (other duties may be assigned)

  • At all times display professional and courteous conduct and uniform appearance;
  • Represents himself/herself positively as an agent of Stratford EMS and the Town of Stratford;
  • Reports necessary information to the Director of EMS as appropriate and in a timely manor;
  • Demonstrates sensitivity to community and cultural norms;
  • Diligent adherence to protection of Personal Health Information (PHI) in accordance with HIPAA regulations and strict adherence to confidentiality;
  • Ensures compliance with all applicable regulations including all DPH/OEMS requirements;
  • Participates in the hiring and discipline of employees, up to and including termination of employment;
  • Assists in the development and implementation of employee policies and procedures;
  • Ensures staff adheres to policies and procedures, as adopted from time to time;
  • Responsible for completing any required performance appraisals of subordinates;
  • Conducts incident investigations as appropriate and provides documentation of facts and circumstance and provides timely feedback/follow up;
  • Acts to provide appropriate supervisory intervention and problem solving with employees, patients, allied healthcare providers and others during the provision of services;
  • Ensures a safe work environment ands appropriately reports and addresses any safety issues that may arise;
  • Maintains equipment and manages restocking of medical equipment;
  • Coaches and educates staff and colleagues of new and changing information as necessary and supports new initiatives from administration;
  • Exercises considerable independent judgment;
  • Reviews all paperwork and electronic documentation from shifts in a timely manor to ensure completeness and accuracy;
  • Performs other related duties as they apply to operations, including attending appropriate meetings and drills.

 

Essential Knowledge, Skills and Abilities: (other duties may be assigned)

  • Thorough knowledge of operational principles/practices and policies/procedures;
  • Ability to communicate clearly/concisely in both written and verbal mediums;
  • Good knowledge of Police, Fire and EMS operations;
  • Ability to maintain effective working relationships with subordinates, associates, the general public and all public safety personnel;
  • Ability to continuously schedule, supervise and evaluate the work of others;
  • Able to accomplish additional work assignments as directed;
  • Must be able to function as a Field Training Officer (FTO).

 

Qualifications:

Prior supervisory experience preferred.  A High School Diploma (or equivalency) required; bachelor’s degree preferred.  Must posses a valid Connecticut driver’s license and paramedic license with active medical control (MINIMUM OF 2 YEARS EXPERIENCE).  Comprehensive knowledge of operational/contractual/municipal requirements and town geography.

 

Special Requirements:

  • Must be able to attend routinely scheduled meetings;
  • Must be able to report to work in the event of emergencies on a 24 hour basis;
  • Must be flexible with scheduling.

EMS Supervisor -External Posting (3-5-26)

EMS Operations Supervisor Job Description

 

Salary: Per Collective Bargaining Agreement

Salary Range $86,218.29-$116,573.80

$44.21 / hr – $59.78 / hr (based on a 37.5 hr work week)

 

Benefits:

  1. Competitive Pay
  2. 37.5 hr work week
  3. Comp Time (90 hours)
  4. Vacation time (amount depending on years of service)
  5. Cash out a weeks vacation
  6. Excellent PTO
  7. Sick Time accrual
  8. Perfect Attendance accrual
  9. Longevity pay
  10. Boot allowance
  11. 8% 401a match
  12. Excellent Health Benefits (HSA)
  13. 13 Holidays
  14. Tuition reimbursement
  15. Comp Time
  16. Emergency Pay

(See contract for details)

Applications can be found at HERE and should be submitted with cover letter and resume to the following:

Town of Stratford Human Resources Dept.
Stratford Town Hall
2725 Main St., Stratford, CT 06615

Please attach:

 

APPLICATIONS WITH COVER LETTER & RESUME MUST BE HAND DELIVERED OR MAILED TO THE TOWN OF STRATFORD HUMAN RESOURCES DEPARTMENT ONLY. PLEASE DO NOT E-MAIL TO STRATFORD EMS DIRECTLY

Affirmative Action/Equal Opportunity Employer

Please send application to:  [email protected]

Applications may be found at:

https://www.stratfordct.gov/content/39832/39846/39917/default.aspx

Town of Stratford, Office of Human Resources, 2725 Main Street

Stratford, Connecticut   06615

Posted 3/5/26

To apply for this job email your details to humandresources@townofstratford.com